Effective Date: 15 – Oct – 2025
Last Updated: 20- Oct – 2025
1. Introduction
Next Qadam (“we,” “our,” “us”) operates the mentorship platform accessible at https://nextqadam.com (the “Website”).
This Privacy Policy describes how we collect, process, use, store, and protect your personal information when you visit or use our Website, register as a mentor or mentee, or interact with our services.
By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, you must discontinue use immediately.
Information We Collect
a) Personal Information
We may collect personally identifiable information (“PII”) including but not limited to: Full name, gender, date of birth, email address, phone number, profile photo, biography, skills, education, experience, account credentials, and government-issued identification (if required).
b) Automatically Collected Data
When you visit our Website, our systems automatically collect IP address, browser type, operating system, referrer URL, session duration, cookies, pixels, and log files for diagnostics and security.
c) Communication & Transaction Data
Messages exchanged between mentors and mentees, uploaded files, support tickets, and payment details processed through encrypted third-party gateways.
3. Technical & Security
Infrastructure
We implement encryption (TLS 1.2+, AES-256), server security (firewalls, monitoring), database isolation, access controls with 2FA, and regular vulnerability testing. Despite our best efforts, no system can guarantee absolute security.
4. Purpose of Data Processing
We process personal information to operate mentorship programs, verify users, deliver services, improve performance, prevent fraud, and comply with law.
5. Legal Basis for Processing
We rely on contractual necessity, consent, legitimate interest, and legal obligation as grounds for processing.
6. Data Sharing & Third Parties
Data may be shared with authorized mentors/mentees, service providers (hosting, email, analytics), legal authorities, or during business transfers under confidentiality.
7. International Data Transfers
Your data may be stored or processed outside your country under lawful transfer mechanisms (e.g., Standard Contractual Clauses).
8. Data Retention
We retain data only as long as necessary for service delivery, legal compliance, or fraud prevention. Inactive accounts are purged after 24 months.
9. User Rights
Users can access, rectify, delete, or export their data, withdraw consent, or file complaints by emailing nextqadam@hive.org.pk.
10. Cookies and Tracking Technologies
We use cookies for session management, analytics (Google Analytics, Meta Pixel), and advertising. Users can disable cookies via browser settings.
11. Liability Limitation
Next Qadam shall not be liable for indirect or consequential damages resulting from breaches or unauthorized disclosures beyond our control. Users are responsible for safeguarding their credentials.
12. Children’s Privacy
Services are intended for users aged 14 or older. We do not knowingly collect data from minors without parental consent.
13. Policy Updates
We may modify this Privacy Policy periodically. Continued use of the Website constitutes acceptance of the revised version.
14. Contact Information
Next Qadam Mentorship Platform
Email: nextqadam@hive.org.pk
Website: https://nextqadam.co